100% Quality Guarantee on Remanufactured & Compatible Toner Cartridges
Our cell-based manufacturing process and feedback-loop quality control measures have consistently produced less than 5% defect rate in our in-house remanufactured toner cartridges.
Our technology takes root in the copier era. Back when copiers and printers are more mechanical than digital, technicians have to master the various components of the entire imaging module to successfully diagnose, troubleshoot, and repair printing equipment. There was no high-def monitor that points them exactly where to look. They are only armed with their knowledge of the equipment and their analytical skills. Because of this highly technical background of repairing the imaging module, remanufacturing laser toner cartridges is second nature to us. In place of machinery, our Southern California-based facility is ran by technicians with years of experience working with the printing equipment. They understand every function of every pin or spring. They know the indication of every line or hue. Hence, we know exactly what to do to optimize the performance and to ensure equipment compatibility of every cartridge that comes out of our warehouse. This approach defines our manufacturing process. Our technicians work in a cell-based, start to finish system. Each cartridge is machine tested, and any rejects are repaired and parts replaced by the original technician. Every cartridge is traceable to the individual who produced it, and both QC teams and the individual technician are held accountable for any RMA/returns, etc.
Our quality control is a multi-step process. Each cartridge is visually inspected, cleaned, machine tested, and sealed. For print quality evaluation, a cartridge is inserted into the machine, a series of test prints are ran, and these test prints are submitted to print quality technicians who check for density, background, coverage, and banding, among others. Cartridges that do not pass the test are returned to the technician for repair or reprocessing. In our packaging stations, we do a shipping environment simulation to test how well our cartridges can withstand rough handling usually associated with shipping and transportation. We check for leaks or damages. As always, any cartridge that does not pass this test will have to be returned back to square one.
Having our in-house manufacturing facility comes in handy when it comes with the compatible toner cartridges we outsource or import. Our quality control room is filled to the brim with printers of various models and configurations. A random print test is conducted on every batch of outsourced/imported compatible toner cartridges to guarantee consistently hiqh quality even on products that are not produced in-house.
We guarantee that all goods supplied by Tonerfarm are of the highest quality. Our standard in making these items is set to give 100% guarantee to work or we can replace the item if it fails. We recognize that from time to time a product may be found to be faulty or defective. Should you have a problem with any of our toner cartridges, call us. We will take care of the problem right away.
How can we make it easier for you?
- 1 year replacement/refund
- Prepaid return shipment
- Free shipping on replacements